AiGuild
ドキュメント

コマンドリファレンス

AiGuildボットの全コマンドの完全なドキュメント。検索、探索、素早い統合。

Tickets & AI support

Stable

A complete ticket system, with an AI that answers on the front line and only escalates to staff what actually needs it.

チケットと AI サポート
アニメーションプレビュー
チケットの設定
チケットの種類 — 最初に答えるのは AI です:
⚙️技術サポートAI 有効
🛒注文・購入AI 有効
🤝提携AI 有効
#チケットを開く にパネルを投稿しました

01/02ダッシュボードでチケットの種類を決め、AI アシスタントを一次対応に立てます。

Support that never sleeps

AiGuild builds a real ticket system on your server: a panel, categories, and above all an AI assistant that answers common questions right away using your server’s context. Your staff only steps in on the cases that deserve it.

Prerequisites

  • The AiGuild bot on your server, with permission to manage channels.
  • A channel (or a category) to post the ticket panel in.
  • A few minutes to describe your ticket categories — the AI does the rest.

How it works

1

Define your categories

From the dashboard, create your ticket types (support, purchase, partnership…). You choose which ones the AI handles.

2

Post the panel

AiGuild posts a clean panel in the channel of your choice. Members open a ticket in one click.

3

The AI answers first

On opening, the assistant understands the request, answers with your server’s context, and settles simple cases without pulling in staff.

4

Escalation & closing

If needed, the ticket is handed to your staff. On closing, a transcript is kept so nothing is lost.

Answers in context

The AI knows your server: roles, channels, rules. Its answers are accurate, not generic.

Custom categories

As many ticket types as you want, each with its own behaviour and its own team.

Less load on your staff

Recurring questions are handled automatically, around the clock.

Transcripts & history

Every closed ticket is archived: you keep a record of everything.

Tip

Write clear rules and a proper FAQ on your server: the richer the context, the sharper the AI’s answers.

Related access & commands