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Discord server template for a shop

A shop on Discord runs on trust: a clear catalog, visible reviews and support that answers every order in private. Here is a real shop server generated by AiGuild, with its ticket types.

Add AiGuild to Discord

Free. You see and edit everything before anything touches your server.

A real server generated for this theme

Generated by AiGuild on September 28, 2026 from a single sentence, then applied to a real server. Only the server name was removed.

7 categories · 37 channels · 9 roles

📢 INFORMATION

  • 📜・rules
  • 📢・announcements
  • 📋・shop-policies
  • 🔗・links
  • welcome
  • goodbye

🛍️ SHOP

  • 📦・products
  • 💰・pricing
  • 🏷️・deals
  • 📸・product-gallery
  • ✅・new-releases
  • 🔊・showroom-1
  • 🔊・showroom-2

🛒 ORDERS

  • 📋・orders
  • 📦・order-status
  • 💳・payment-methods
  • 🚚・shipping-info
  • 📝・order-history
  • 🔊・order-support

💬 COMMUNITY

  • 💬・general
  • 😂・off-topic
  • 🎉・events
  • ⭐・reviews
  • 💡・feedback
  • 🔊・lounge
  • 🔊・voice-chat
  • levels

🆘 SUPPORT

  • 🎫・tickets
  • ❓・faq
  • 📞・contact-support

👥 STAFF

  • 🛡️・staff-chat
  • 📋・moderation-log
  • 💼・seller-management
  • 📊・analytics
  • 🔊・staff-voice

🤖 BOT

  • 🤖・bot-commands
  • 📲・notifications

Roles

  • Owner
  • Administrator
  • Moderator
  • Support Agent
  • Seller
  • VIP Customer
  • Customer
  • Bot
  • Member

Ticket types

  • 📦 Order Issue
  • 💳 Payment Support
  • 🐛 Bug Report

Welcome message

Welcome {user} to {server}! You are our {total_members}th member.

Level-up message

{user} just reached level {level}!

Already set up when you apply the server

  • ✓ Welcome: message or card with the avatar, auto role
  • ✓ Levels: XP, /rank, a level-up channel
  • ✓ AutoMod protection: invite links and mention raids blocked
  • ✓ Tickets: a panel and ticket types fitted to the theme, AI assistant in every ticket

What this kind of server needs to do

A readable catalog

Products, prices, new arrivals: read-only channels updated by the team.

Every order in private

One ticket type per need — order, payment, return — with a form when it opens.

Reviews on display

A customer reviews channel reassures newcomers before their first purchase.

An organized team

Seller, support and customer roles, private staff channels to track orders.

Then /ai takes care of the rest

Real requests you can type in Discord. /ai shows the changes; nothing happens until you confirm.

  • /ai Close tickets with no reply for 3 days and DM the customer
  • /ai Create a #reviews channel where only Customers can post
  • /ai Make the Catalog category read-only for everyone
  • /ai Start a giveaway for a gift card for members who joined at least 14 days ago

/aiAI ticketsLevelsWelcomeAutoMod protection

Templates shared by the community

Servers shared by AiGuild members. Open one to see its full structure and install it.

Browse the full template gallery →

Frequently asked questions

Does AiGuild take payments?

No. AiGuild organizes the Discord and the support; payment happens on your store or your usual payment method.

Can ticket replies be automatic?

The AI can give a first reply from the opening form and learn from answers your staff approve. Staff take over when needed.

Can I sell anything?

Discord's rules apply: accounts, cheats or prohibited content aren't allowed, and a server selling them can be shut down by Discord.

Is it free?

Yes to generate and apply the server and for tickets; on the free plan, an AI reply in a ticket costs 1 credit to whoever asks for it.

Free. You see and edit everything before anything touches your server.

Examples collected and text checked on 2026-11-02.